News Image

And now that we can also see reporting and analytics for USB devices, an organization can get a complete view of its workplace technology to improve collaboration at a lower cost,” explained Frank Pellkofer, President and Co-founder of Utelogy.

Utelogy, maker of enterprise management and monitoring software platform for intelligent connected workspaces, announces USB device monitoring to enhance employee productivity. With this feature, IT departments can deliver an enhanced user experience for employees using these kinds of collaboration tools.

With companies rapidly moving to Unified Communications (UC) including Webex, Zoom, and Ring Central, and other computer-based collaboration platforms, a growing number of USB peripheral devices are part of these AV systems. Until now, it was not possible to monitor the status of these USB devices.

By simply adding U-Computer and USB devices to a Utelogy configuration, the USB devices now become managed assets within the U-Manage portal. U-Computer acts as a proxy for Utelogy drivers, where secure APIs are used, that don’t expose the API outside of the local host. For those assets that don’t have an API, Utelogy can also monitor generic USB peripherals and assets. After installing the USB driver on Utelogy’s U-Server and connecting the device to U-Computer in the room, Utelogy can provide users with rich data, analytics, and monitoring capabilities.

“A key frustration for organizations has been the lack of visibility into these devices. The average huddle room probably has 6 or 7 devices in total and half of those are USB devices—cameras, microphones and speakers. If you can only monitor half of your devices, that creates a less than desirable user-experience,” explained Frank Pellkofer, President and Co-Founder of Utelogy. “And now that we can also look at reporting and analytics, organizations are able to deliver a better workplace technology experience at a lower cost. The extraction of actionable data for these devices is invaluable,” explained Pellkofer.

Utelogy, named to 2018 INC 5000, won several awards this year for U-Manage including Best of Show at InfoComm 2019 and ISE 2019 as well as 2019 AV Awards Shortlist.

About Utelogy Corporation

Utelogy Corporation publishes an enterprise-grade software platform for managing and controlling connected workspaces. This hardware-agnostic platform revolutionizes productivity for end-users and enables advanced services for integrators and other service providers.

For more information, visit https://www.utelogy.com/.

Share article on social media or email: